Arkive manufactured Anesthesia Information Management
Systems designed to record all of the anesthesia related activities
that occur during surgery. The rapid pace of events in the OR makes
it difficult to take accurate notes in a timely manner. Legal and
medical problems are caused by this lack of accurate information.
In the user environment for these systems, the
client needed to install networked systems throughout tightly scheduled
operating rooms and hospital data centers. A range of audiences
needed to be trained, and the whole system had to go live in a
A 5-phase Implementation Plan was developed to
cover all activities on the vendor and customer side over the 4-month
implementation cycle. The plan included a series of checklists
to verify that each action was completed by the assigned staff,
and that the entire team was ready to move to the next set of activities.
CareFusion (formerly Alaris and Cardinal Health)
manufactures a growing range of intelligent infusion pumps. These
analysis by hospital Pharmacy and Clinical staff. The pace of
upgrades is rapid, and in each hospital, an upgrade or new installation
can involve hundreds or thousands of individual pumps. Staging
these actions, and making sure that each area of the hospital
receives the pumps it needs, is a complex process.
Two Implementation Plans were developed - one
for New Installations, and one for Upgrades. Field and Technical
Support staff were involved in the entire development process,
which was Flowchart and Checklist based.
iMetrikus develops and maintains a unique website
for maintenance of Electronic Medical Records. Used by patients
and caregivers, it provides a needed resource for people with chronic
diseases, from Asthma to Diabetes and HIV/AIDS.
When the system is implemented by a new hospital
system or pharmaceutical company, it requires both technical efforts
(system and server setup) and training (clinicians, end users,
Our Implementation Plan provided dual track support
for iMetrikus clients and end users. Each audience had to prepare
their system (servers on the client side, PCs for the end users)
and then learn how to use them.