In today's business environment, information
may be your most important asset.
As knowledge and experience are gained
by your employees, it needs to be shared with others -
and stored for future reference. People may come and go
- but their experience should be captured, stored, and
made available to others.
internets are prime sources of information.
Properly designed, they can be a valuable resource
for every employee, no matter where they are.
Knowledgebases are another valuable
resource. If you can place answers to the most common
questions your customers have in an easily accessible
web site, your support calls and costs are bound to